What Should I Expect on the Day of My Internet Installation?

Woo-hoo! You're about to get your Flume Internet installed. On the day of installation, our technicians will:

  • Reach out 15 minute prior to arrival.
  • Lay the fiber cable from the street to your home. Install an Optical Network Terminal (ONT) — a device that converts fiber-optic light signals to electrical Ethernet.
  • Test the connection to ensure optimal performance.
  • Answer any questions you may have.

The entire process typically takes 2–4 hours, depending on your home's layout and specific requirements.