1. Hidden FeesFlume's $65 for 1 Gbps service offer includes no hidden fees. Consumer only pays $65 including tax, initial install, equipment costs, equipment maintenance, and customer service. GigabitNow mentions "Plus applicable taxes and fees" during sign up, therefore the consumer will pay more than $65.

2. Router CostGigabitNow offers a "free" router for any service, however once the consumer completes the onboarding for 1Gbps, they are forced to pay the $11 router rental (monthly total of $76 not including fees). Flume's router is gigabit capable and included in the $65.